Online Booking & Appointment System

The Need

A busy healthcare clinic was overwhelmed with phone bookings and needed a modern solution to streamline their appointment scheduling process.

System Features

• Real-time availability calendar
• Online booking for patients
• Automated email and SMS reminders
• Payment processing for deposits
• Staff schedule management
• Patient history tracking

Integration

We integrated the booking system with the clinic's existing practice management software, ensuring seamless data flow and reducing duplicate data entry.

Results

After implementing the system:

• Phone call volume reduced by 70%
• No-show rate decreased by 45%
• Staff can focus on patient care instead of scheduling
• Patient satisfaction scores improved